{"id":561,"date":"2026-05-16T17:03:33","date_gmt":"2026-05-16T17:03:33","guid":{"rendered":"https:\/\/scottsdalemovinghub.com\/?p=561"},"modified":"2026-05-16T17:03:33","modified_gmt":"2026-05-16T17:03:33","slug":"mother-says-sons-uber-ride-to-school-went-off-course-in-alarming-trip-across-indianapolis","status":"publish","type":"post","link":"https:\/\/scottsdalemovinghub.com\/?p=561","title":{"rendered":"Mother says son’s Uber ride to school went off course in alarming trip across Indianapolis"},"content":{"rendered":"
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An Indianapolis mother says her 12-year-old son will never use Uber again after she claims a driver canceled his ride to school and instead took him across town.<\/p>\n

Read more Army identifies 2 U.S. soldiers found dead after disappearing during training in Morocco<\/a><\/p>\n<\/p><\/div>\n

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Geralyn Alexander said her son was supposed to be dropped off Wednesday at a middle school in Indianapolis. Instead, she said, the ride was canceled mid-trip and her son ended up miles away on the opposite side of the city.<\/p>\n<\/p><\/div>\n

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Alexander said the chain of events began when her son\u2019s school bus did not arrive. She then used Uber\u2019s teen ride option to get him to school.<\/p>\n<\/p><\/div>\n

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At first, she said everything appeared normal. But about 11 minutes into the ride, she received a notification that the trip had been canceled. Alexander said she immediately checked her son\u2019s location using Apple’s AirTag tracking technology and realized he was not near the school.<\/p>\n<\/p><\/div>\n

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\u201cI saw that he was nowhere near his school,\u201d she said.<\/p>\n<\/p><\/div>\n

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She said the school is only a few miles from their home, but her son was roughly 10 miles away and traveling in the wrong direction.<\/p>\n<\/p><\/div>\n

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Alexander said she Facetimed her son while he was still in the vehicle and asked what was happening. According to her, the driver said the school was not the address listed in the app.<\/p>\n<\/p><\/div>\n

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She also said the driver did not match the profile photo shown in the app. Alexander said there appeared to be a language barrier and that the driver did not respond when her son repeatedly asked where he was being taken.<\/p>\n

Read more Legislature gave Schools Chief Tom Horne $10M for the ESA program, GOP rival Kimberly Yee said he wasted the money on a vanity project<\/a><\/p>\n<\/p><\/div>\n

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Alexander said she called 911, and shortly after, the driver let her son out of the car and left.<\/p>\n<\/p><\/div>\n

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\u201cI\u2019ve been crying since Wednesday, because I felt like I could not protect my child,\u201d she said.<\/p>\n<\/p><\/div>\n

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Local police confirmed they are investigating the incident.<\/p>\n<\/p><\/div>\n

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Uber said in a statement to 13News it is \u201calarmed by what\u2019s been described.\u201d<\/p>\n<\/p><\/div>\n

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\u201cWe can\u2019t imagine how terrifying this experience must have been and are continuing to look into this report,\u201d an Uber spokesperson said. \u201cWe stand ready to assist law enforcement with its investigation.\u201d<\/p>\n<\/p><\/div>\n

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Alexander said she wants the driver held accountable.<\/p>\n<\/p><\/div>\n

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\u201cI\u2019m going to do everything that I can to make sure whoever did this is held accountable,\u201d she said.<\/p>\n<\/p><\/div>\n

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According to Uber policy, riders using teen accounts must be at least 13 years old.<\/p>\n

Read more Boyfriend in custody after pregnant 16-year-old shot to death, 2 others critically injured in Buckeye<\/a><\/p>\n<\/p><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

An Indianapolis mother says her 12-year-old son will never use Uber again after she claims a driver canceled his ride to school and instead took him across town. 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