GILBERT, Ariz. — Individuals who resided at apartment complexes in Arizona associated with a specific company may be able to claim restitution if they believe they were improperly charged rental fees.
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Multiple settlements have been reached between Greystar, a multi-family rental property manager, and the state regarding allegations of hidden rental charges and “junk” fees, according to the Arizona Attorney General’s Office.
Greystar had agreed to pay $23 million to the Federal Trade Commission after Greystar was accused of misrepresenting the actual cost of renting a Greystar property. Arizona is projected to get $1.5 million from this settlement.
The attorney general’s office said Greystar additionally agreed to pay $100,000 to settle claims the operator had charged fees that had not been disclosed or were different than the rates advertised to tenants.
The agreements obligate Greystar to clearly disclose all fees associated with renting a unit, the attorney general’s office said.
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Those who rented a unit at two Greystar properties in the East Valley may be eligible to receive a portion of the restitution.
Individuals who lived at the Julia Apartments, located at 546 South Country Club Drive in Mesa, or the Avana Gilbert, located at 3225 East Baseline Road in Gilbert, between January 2023 and January 2026 and believe they were wrongly charged extra fees can file a claim for restitution here.
Tenants who lived at a complex owned or operated by Greystar between 2019 and 2025 may be eligible to receive restitution from the FTC settlement. Info on how the FTC distributes refunds can be found here.
The attorney general’s office has a separate legal case against Greystar and other corporate landlords that is ongoing.
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