PHOENIX — A Valley graduation ceremony was recently disrupted after a mishap with an artificial intelligence name-reading system.
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During a May 15 graduation ceremony for Glendale Community College, some students reported their names being skipped while they walked across the stage.
Tiffany Hernandez, the president of the college, took to the stage after the mishap and told the crowd that the mistake was due to a new AI name-reading system they were using.
“That is a lesson learned for us,” Hernandez said after telling the crowd the reason for the mistake.
She apologized for the unfortunate mistake while getting booed and yelled at by the crowd. Hernandez told the graduates they could not walk the stage a second time.
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After a few minutes and strong reactions from the crowd, the decision was reversed and graduates whose names were skipped were called up to the stage to walk again.
This time a human read the graduates’ names.
Maricopa Community Colleges released the following statement:
During one of our commencement ceremonies, there was a technical issue that impacted the reading of some graduate names.
While the issue was corrected during the ceremony, we are sorry for the disruption it caused during what should have been a celebratory moment for our graduates and their families. We have also communicated directly with graduates to apologize for the experience.
We are incredibly proud of all our graduates and are taking steps to ensure an issue like this does not occur again.
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